HEALTH & SAFETY
We'd like you to relax and have a good time on your holidays, Caistor Lakes makes every effort to make sure that happens. With a few sensible precautions and being aware of any hazards, everyone can have a great time and enjoy their holiday.
Familiarise yourself and guests with the emergency exits, fire safety procedure and fire assembly points - clearly marked on the Site Map.
To make sure any fire won't spread, keep your outfit at the required distance from others.
Carbon Monoxide kills. Keep barbecues out of caravans, motorhomes, awnings and tents. Make sure you keep barbecues away from outfits and hedges and outside of awnings and tents - please don't leave them unattended. Let hot ashes cool down before putting them in the rubbish. Make sure exhaust from generators is properly vented away from occupied areas. Carbon Monoxide is a colourless, odourless, highly poisonous gas that can kill in minutes. Carbon Monoxide poisoning can be caused by any fuel that burns or smoulders. Barbecues can continue to give off Carbon Monoxide for 12 hours after they have been used.
You'll find Fire Points around the site, so when you arrive check where the nearest one is. Then you can raise the alarm if you discover a fire. Also make a note of where the assembly point is. Please read the evacuation notice, too. Fire extinguishers are provided at the fire points. Please make sure you are familiar with their use, prior to attempting to put out a fire.
If fire breaks out, follow the Fire Marshall’s instructions.
We recommend that you have a fire extinguisher, fire blanket and smoke alarm in your outfit. They should be checked and serviced regularly so they're always ready to use. Fire buckets are very handy, too, but must not be used on electrical fires.
Vehicles on Site
For everyone's sake, please keep your speed down. The speed limit on all sites is 5mph; that's a fast walking pace. Pedestrians always have right of way when crossing site roads. Please take care at all times especially when near play areas and when you're reversing.
Make sure you follow our one-way systems.
When you've sited your caravan, where possible park your vehicle alongside with the handbrake securely applied.
Be advised, staff will use buggies to travel around the site.
Roads, paths and tracks
Please take care walking on site roads and tracks, as they may be uneven.
When the weather's bad, paving slabs serving as paths often become slippery and may be uneven. If you see anything that looks hazardous, please tell our Staff.
There are speed humps on our driveway, so when walking take care. Don’t walk/cycle under raised barriers, as they may close unexpectedly.
Lighting on site
Road lighting, on those sites where it's installed, is generally low-level subdued lighting and spaced to meet local authority restrictions, reduce the environmental impact and effect of light pollution.
We suggest taking a torch with you if you leave your caravan after dark.
We suggest sticking to a familiar route if you need to walk around a site after dark.
Our site is open all year. In snow and ice conditions staff will treat high risk areas such as pathways, around the reception, toilet and shower blocks, service points and barriers.
Site staff and members shouldn't risk their own safety to protect property in poor weather. Wait until conditions improve to take action.
To keep site standards high, the shower and toilet blocks are cleaned daily. They'll be closed during cleaning.
Cleaning/Wet Floor signs will be enforced in the shower/toilet areas.
Guests are encouraged to identify wet floors/use the mop provided - during out of hours, as outlined in the 'Shower Agreement'.
We have anti-slip flooring in our shower blocks and toilets, but please take care.
Take care when using showers and taps. We make sure the water is temperature controlled to avoid Legionella.
Supervision of children
Our site is adult-only, however we do allow children to visit with their parents/guardians/carers through the day (8am-4pm).
The parents or guardians are responsible for the safety of children in their care at all times whilst on site. They must also sign a disclaimer upon arrival (in reception).
Please warn your children of the dangers and ensure they are supervised at all times.
Animals and nature hazards
We are a dog-friendly site but we ask that guests keep their dogs on leads at all times when they are on site. We also ask that you clean up after your dog - guests will find several dog waste bins across the park.
We encourage wildlife and maintain natural surroundings wherever possible, so take care when walking around the site. Molehills and rabbit holes, tree roots and uneven ground may present. We advise you to keep your eyes peeled for hazards and wear appropriate footwear.
We have animals on site (tortoise/parrot/fish). Please don't let children get close to the animals.
Always wash your hands after contact with animals.
Be careful on hard standings as they are generally loose gravel and may be a trip hazard.
Please make sure your cable is placed as close to the edge of the pitch as possible.
Please put any excess cable under your outfit so that loose cable becomes less of a trip hazard.
Don't coil your excess cable as it can overheat and catch fire.
If you are absent from your outfit/the site for more than 24 hours, please unhook your electric cable.
These areas are only for domestic waste.
If you have waste such as broken glass and batteries, speak with staff who will offer advice regarding disposal.
Caistor Lakes encourages recycling across the site and there are recycle bins available.
Hazardous waste cannot be discarded on site.
Liquid Petroleum Gas (LPG)
Most caravans and motorhomes have Liquid Petroleum Gas (LPG) systems fitted as standard. We strongly advise that members have their gas system checked by a "Gas Safe" registered fitter annually, before use.
The maximum size of LPG cylinder permitted on site is 15 kilograms. Cylinders should be stored upright in the locker provided by the caravan or motorhome manufacturer. Authorities strongly advises against the use of external LPG cylinders on site.
Members who do use external LPG cylinders must ensure that the cylinders are secured adequately, to ensure they cannot be knocked over or accidentally fall.
If you are absent from the site for more than 24 hours, external cylinders must be disconnected and stored safely until your return.
It is advised that touring guests have their motorhome, camper or caravan checked by a 'Gas Safe' registered engineer annually, before use.